Managed IT for Queensland accounting, legal and financial advisory firms
Your clients share their most sensitive financial and legal information with you. Your IT infrastructure has to protect it.
No obligation. Straight answers from a senior engineer.
The problem
What goes wrong when professional practices treat IT as an afterthought
Professional services firms hold data that attracts targeted attacks. Client financial records. Tax files. Trust account details. Legal documents. Estate plans.
A breach does not just cost you remediation time. It triggers Privacy Act obligations, Notifiable Data Breaches reporting to the OAIC, and potential professional liability exposure. Clients leave. Reputation damage is immediate and lasting.
The most common gaps we find in QLD accounting and law firms:
- Backups that run but have never been restored in a test. Nobody knows if they actually work.
- No multi-factor authentication on Microsoft 365, Xero, or cloud practice management software.
- Shared login credentials between staff. No audit trail. No clean way to remove access when someone leaves.
- Staff using personal email accounts for client correspondence.
- Outdated software on production machines because someone decided not to run the update.
These are not rare problems. They appear in well-run practices with 10 to 50 staff, again and again.
How PBIT helps
Managed IT built for regulated professional environments
PBIT provides fixed-fee managed IT support designed for practices that handle sensitive client data.
Complete managed support
Every device, every user, fixed monthly cost. No surprise invoices.
Microsoft 365 management and security hardening
Email security against phishing and business email compromise. The most common entry point for ransomware attacks on professional practices.
Daily backups, evidenced restore tests
Backups run daily. We document restore tests so you have evidence, not just logs.
Endpoint detection and response
Every device monitored. Alerts reviewed. Not just software installed and forgotten.
Practice software expertise
We understand the practice management and accounting software used by QLD professional services firms, and the Microsoft 365 environments they run alongside. When a practice management system has an issue, you get someone who knows the software, not someone who needs to read the manual.
Access management
Staff changes are handled cleanly. Leavers are removed. Access is documented.
Why PBIT
Gold Coast based. Senior engineers. No offshore.
PBIT operates across Queensland from the Gold Coast. Work is done by senior engineers. There is no offshore call centre.
We use our own AI tooling to resolve issues faster and at lower cost than traditional managed IT providers.
Our cybersecurity controls are not an optional add-on. Every client gets enterprise-grade security as standard: endpoint protection, email filtering, backup discipline, and monitoring.
The process
How it works
Discovery call (30 minutes)
We learn about your current setup, team size, software stack, and the IT problems that cost you time or worry you.
Environment assessment
A senior engineer reviews your infrastructure and identifies the gaps. You get a clear picture of where you stand.
Proposal
Fixed monthly pricing, scoped to your actual environment. No guesswork.
No obligation at any step.
Specifics
Typical fit
PBIT works best with QLD professional services firms of 5 to 100 staff, with a sweet spot at 10 to 50. If you are:
- An accounting practice running Xero, MYOB, or a hybrid environment
- A law firm running LEAP, Clio, or Smokeball
- A financial advisory practice with an AFSL and complex access-control requirements
... and your IT is managed by a mix of a part-time IT person, the person who "knows computers," and a reactive break-fix provider. A conversation with PBIT will be useful.
Find out where your practice stands
A 30-minute discovery call gives you a straight read from a senior engineer on your current IT environment.
Prefer email? andre@pbit.com.au | Call 07 5631 4365 | Gold Coast, QLD