PBIT

Case studies

A few examples of how we've helped local businesses get more from their IT. Details are de-identified to protect client privacy.

Professional Services

Multi-site professional services firm

Challenge
Frequent outages and slow support from a previous provider were costing billable hours.
Solution
Migrated to Microsoft 365, deployed proactive monitoring and standardised every site.
Result
Unplanned downtime cut dramatically and support response times under 15 minutes.
Healthcare

Regional medical practice

Challenge
Ageing on-premises server and unverified backups put patient data at risk.
Solution
Implemented tested backup and disaster recovery with hardened security controls.
Result
Audited, compliant backups and a documented recovery plan.
Industrial

Engineering & manufacturing business

Challenge
A targeted phishing campaign exposed gaps in email and identity security.
Solution
Rolled out MFA, conditional access and Microsoft Defender across the tenant.
Result
Account compromise risk materially reduced with 24/7 SOC monitoring.

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