- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Foundation Care
- Product Type
- Service
HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
Provides 4-hour response for HPE hardware.
Provides 2-hour response on software support through telephone access to highly trained support personnel.
Updates HPE software and select third party software at a predictable cost.
Provides advantageous subscription savings on software updates.
Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Physical
- Service Description
- 9x5xNext Business Day
- Provided Support
- Software Support
- Hardware Support
- Phone Support
- Service Response Time
- 2 Hour - Software Support
- Service Duration
- 5 Year
- Product Supported
- HPE Echo A 2930M 48G P SWT PL=Ls